Shipping Information
| Shipping | Australia-wide |
| Flat Rate Shipping | $12.95 AUD |
| Orders Over $200AUD | Free Shipping |
| Processing Time | 2 business days |
| Delivery Time | 4-10 business days after processing |
| International Shipping | Currently unavailable |
Processing & Delivery
Please allow 2 business days for your order to be processed and prepared for dispatch.
Once dispatched, delivery is typically 4-10 business days.
Delivery times may occasionally vary depending on the supplier, warehouse location, courier network and your delivery address.
Multiple Items
Ordered more than one item?
Your products may be dispatched from different suppliers or warehouse locations, which means they may:
- Arrive in separate parcels
- Arrive on different days
- Have separate tracking numbers
Don't worry — you will still only be charged our $10.95 flat-rate shipping fee per order.
Tracking Your Order
Where tracking is available, your tracking information will be sent once your order has been dispatched.
Please allow a little time for tracking details to update within the courier's system.
Rural & Remote Deliveries
Deliveries to rural, regional or remote areas may require additional transit time depending on courier availability and the location your order is dispatched from.
Delivery Delays
While we aim to have your order delivered within our estimated timeframe, occasional delays may occur due to:
Courier delays, supplier processing times, public holidays, peak periods, severe weather or circumstances outside our reasonable control.
We appreciate your patience should your order experience an unexpected delay.
Please Check Your Address
Please ensure your delivery details are correct before completing your order.
If you notice an error after ordering, contact us as soon as possible. As orders may be sent to our suppliers shortly after purchase, we cannot guarantee changes once processing has begun.
Need Help With Your Order?
If your order is delayed, missing or arrives damaged, please contact us with your order number and we will assist you.
The Couture Homewares Co.
Email: thecouturehomewaresco@gmail.com
Australia Only
At this time, we do not offer international shipping.
We currently ship to eligible addresses within Australia only.