Shipping Information

Shipping Information

Shipping Australia-wide
Flat Rate Shipping $12.95 AUD
Orders Over $200AUD Free Shipping
Processing Time 2 business days
Delivery Time 4-10 business days after processing
International Shipping Currently unavailable

Processing & Delivery

Please allow 2 business days for your order to be processed and prepared for dispatch.

Once dispatched, delivery is typically 4-10 business days.

Delivery times may occasionally vary depending on the supplier, warehouse location, courier network and your delivery address.

Multiple Items

Ordered more than one item?

Your products may be dispatched from different suppliers or warehouse locations, which means they may:

  • Arrive in separate parcels
  • Arrive on different days
  • Have separate tracking numbers

Don't worry — you will still only be charged our $10.95 flat-rate shipping fee per order.

Tracking Your Order

Where tracking is available, your tracking information will be sent once your order has been dispatched.

Please allow a little time for tracking details to update within the courier's system.

Rural & Remote Deliveries

Deliveries to rural, regional or remote areas may require additional transit time depending on courier availability and the location your order is dispatched from.

Delivery Delays

While we aim to have your order delivered within our estimated timeframe, occasional delays may occur due to:

Courier delays, supplier processing times, public holidays, peak periods, severe weather or circumstances outside our reasonable control.

We appreciate your patience should your order experience an unexpected delay.

Please Check Your Address

Please ensure your delivery details are correct before completing your order.

If you notice an error after ordering, contact us as soon as possible. As orders may be sent to our suppliers shortly after purchase, we cannot guarantee changes once processing has begun.

Need Help With Your Order?

If your order is delayed, missing or arrives damaged, please contact us with your order number and we will assist you.

The Couture Homewares Co.
Email: thecouturehomewaresco@gmail.com

Australia Only

At this time, we do not offer international shipping.

We currently ship to eligible addresses within Australia only.